SearchCRM

New & Notable

Manage

CRM data integration still hobbles mobile

A lack of data integration between CRM and other back-end systems still impedes true mobile CRM capability.

Evaluate

Are social CRM tools just plain old CRM?

Social CRM tools have become must-haves in CRM platforms. So is there a difference between social tools and CRM platforms more generally?

Get Started

Social CRM strategy needs the right company culture

In devising and implementing a social CRM strategy, companies need to look within and make sure their company culture is set up for success before the first tweet is posted.

Manage

Making the case for mobile CRM software

Mobile CRM software and salespeople are a match made in heaven. But there are other use cases for mobile CRM that can also justify the expense.

Topics Covered

Have a question for an expert?

Please add a title for your question

Get answers from your peers on your most technical CRM / Call Center challenges.

You will be able to add details on the next page.

Find Solutions For Your Project

Pro+ CRM Downloads

View All

CRM / Call Center Basics

  • Get Started

    How company culture steers social CRM

    In devising and implementing a social CRM strategy, companies need to look within and make sure their company culture is set up for success before the first tweet is posted.

  • Get Started

    Net Promoter Score (NPS)

    Net Promoter Score (NPS) is a metric for assessing customer loyalty. The company just has to ask their customers one simple question: “How likely is it that you would recommend us to a friend or colleague?”

  • Get Started

    Why IoT needs a CRM platform

    The Internet of Things needs a CRM platform to corral the intelligence that these devices generate.

View All Get Started

Multimedia

Videos, Podcasts and Photo Stories

Blog: Voices of CRM

Sections from across SearchCRM