New & Notable


What marketing automation software won't automate

To get the most out of marketing automation tools, there's some not-so-automated work to do before, during and after deployment.


CRM project management requires long-term outlook

Up-front costs of a CRM system can be daunting at first, but the long-term benefits can justify the expenses -- if companies do their homework first.


IoT, wearable computing need CIOs' discriminating eye to yield ROI

Internet-of-Things-connected devices run the risk of remaining only novel experiments if enterprises don't focus on generating actionable data.


On becoming a CIO --by a CIO

Becoming a CIO requires technologists to take on high-profile and speak in business terms. A CIO outlines five rules for climbing the IT ladder.

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