Meet the Editors
SearchCRM has a team of dedicated editors who bring you the best CRM information from around the web. Our staff searches the web daily for the latest news and technology updates. We also keep in constant contact with users and top technical experts to bring you a constant stream of fresh, original content. Here's a look at who's behind the site:
Don Fluckinger Executive Editor firstname.lastname@example.org
Don Fluckinger covers customer relationship management (CRM), Salesforce and content management technologies for SearchCRM, SearchSalesforce and SearchContentManagement. His 25 years of journalism experience includes covering topics such as data security and forensics, document technologies, health IT, healthcare management, medical devices, nutrition and clinical research regulations. A music diehard and rock blogger, his interests include listening to rock, jazz, blues and funk -- both live and on vinyl. His articles have appeared in publications and websites including SearchHealthIT, PDFzone, Briefings on Hospital Safety, The Boston Globe, Billboard and Antiques Roadshow Insider.
Karolina Kiwak Site Editor email@example.com
Karolina Kiwak is a site editor for the Business Information and Applications Group at TechTarget, working primarily on SearchContentManagement and SearchCRM. Before joining TechTarget in 2016, Kiwak helped manage the editorial process for college textbooks at Cengage Learning.
Dave Bernard News Director firstname.lastname@example.org
Dave Bernard is News Director for TechTarget's Business Information and Applications Group.
Dave has more than 30 years of journalism experience, including 10 years in newspapers. The bulk of his experience has been editing and managing technical content for IT publications and events, working with authors, speakers and vendors, and developing print and online products. He previously worked for Penton Media as editorial director, custom media.
Jesse Scardina News Writer email@example.com
Jesse Scardina is a news writer covering business applications for TechTarget's Business Information and Applications Group.
Previously, Scardina covered politics, crime, local government, schools and breaking news for several newspapers in Maine and New Hampshire. A University of Maine alumnus, Scardina is a big New England sports fan.
Bridget Botelho Editorial Director firstname.lastname@example.org
Bridget Botelho joined TechTarget as a reporter in 2007 and has covered a variety of technologies and IT industry trends. She has served as site editor for SearchVirtualDesktop and was senior news director for the Data Center and Virtualization Media Group from 2012-2015.
Bridget is now editorial director of the Business Information and Applications Group, which covers topics including big data, business analytics, content management, CRM, data management and Salesforce.
Prior to joining TechTarget, she worked as a reporter for daily and weekly newspapers. She graduated from Northeastern University's School of Journalism in 2002.
Jacqueline Biscobing Managing Editor email@example.com
Jacqueline Biscobing is the managing editor for TechTarget's Business Information and Applications Group, overseeing production of content across seven websites.
Jacqueline joined TechTarget in 2005; previously, she was the managing editor for the CIO/IT Strategy Group and content editor in the Custom Content Group. Her IT media career began as a copy editor at Computerworld; she also served in various roles at The Des Moines Register for more than a decade.
Maxine GizaContent Strategistmgiza@techtarget.com
Maxine Giza is content strategist for SearchMicroservices, SearchSoftwareQuality, SearchCloudApplications and TheServerSide.com. She has several years of experience managing and writing web content. Before joining TechTarget, Maxine worked as a freelance web producer for a Boston-area news station. Her writing has appeared in local magazines and trade publications. Maxine holds a master's degree in journalism from Emerson College and graduated cum laude from Endicott College with a bachelor of science in communications. She also attended the Institute on Political Journalism at Georgetown University. Recently, Maxine completed The Fund for American Studies' Journalism Fellows program.
Nick ArenaAssociate Managing Editor, E-Productsnarena@techtarget.com
Nick Arena is associate managing editor of e-products for TechTarget's Central Editorial team, copy editing and producing e-zines, handbooks and buyer's handbooks for multiple media groups. Prior to joining TechTarget in 2015, Nick was a freelance features and events writer for Berkshires Week & Shires. He graduated with a B.A. in sociology and English/communications from Massachusetts College of Liberal Arts in 2014.
Maeghan ConnorProduction Editormconnor@techtarget.com
Maeghan is a production editor for Central Editorial. She works on content across all the TechTarget sites, copy editing and publishing stories. She graduated from the University of Maine in 2011 with a degree in English. Prior to working at TechTarget, Maeghan worked for PTC, editing online courses in the computer-aided design space, and Wellesley Information Services, copy editing conference materials.
Shammara HumphreyNews Production Editorshumphrey@techtarget.com
Shammara Humphrey is a news production editor for TechTarget's Central Editorial team. She copy edits and publishes news and non-news content for all media groups. After graduating from Vassar College, she began a career in magazine publishing at ESSENCE Magazine in New York City. Since then, she has written and edited for various publications and websites, including Pearson Education, George P. Johnson, Rue La La, WebMD, NBC Universal’s Bravotv.com and The Poughkeepsie Journal.
Nicholas RandoNews Production Editornrando@techtarget.com
Nicholas Rando is news production editor for TechTarget's Centralized Editorial. He works with all of TechTarget's media groups, copy editing and publishing news stories, as well as the Networking Media Group's general content. Previously, he was the assistant site editor for SearchCloudComputing. He wrote and edited various pieces of content. He graduated from Quinnipiac University in 2013 with a B.A. in journalism. Prior to joining TechTarget, Rando gained editorial experience through internships as a sports reporter.