Annual growth rate of CRM industry
I'm looking for the annual growth rate of the CRM
industry over the past twenty or so years, do you know where I might find those
would look at some of the more established research firms for this information, such as http://www.gartnergroup.com
Also, take a look at http://www.american-crm-directory.com/research_reference
But, please be aware that the CRM industry as we know it is only (at best) 10 years old.
For more information about the CRM industry, check out searchCRM's Best Web Links category Intro to
This was first published in September 2001