What are the functional differences between SAP CRM and SAP CRM On Demand? Are there any limitations with the on-demand model, and if so, what are they?

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SAP CRM is an on-premise product, whereas SAP CRM On Demand is an online, hosted product. The primary focus of SAP CRM On Demand is to provide a quick-to-implement, easy-to-use, low-cost CRM product. Compared to SAP CRM, SAP CRM On Demand has limited integration capabilities with back-end ERP systems as well as limited reporting capabilities.

Editor's note: Visit the SAP CRM All-in-One Guide for more on SAP CRM.

This was first published in January 2009

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