Comparing Oracle pricing and licensing fees to prices from Salesforce.com and Microsoft
By William Band, Vice President and Principal Analyst, Forrester Research
SearchCRM.com
Can you offer any tips for negotiating Oracle pricing and licensing fees? We are a small company with limited resources and want to make sure we get the best value out of our CRM investment.
If you are a small company trying to negotiate Oracle pricing and licensing fees for traditional on-premise applications, you don't have much hope of achieving pricing or contract terms flexibility from the company. Oracle is not very responsive to small companies. Your only option is to consider a fundamentally cheaper option like Microsoft CRM.
If you are considering Software as a Service (SaaS) CRM options, you can more easily benchmark Oracle CRM On Demand prices against Saleforce.com and Microsoft Dynamics CRM 4.0. SaaS prices are typically posted on vendor websites, but are discounted by as much as 20-30% in final contracts. Oracle has had to be competitive on price with Salesforce.com in the SaaS space. However, both Oracle and Salesforce.com are battling against the much lower prices Microsoft is offering.
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