Comparing Oracle pricing and licensing fees to prices from Salesforce.com and Microsoft

Comparing Oracle pricing and licensing fees to prices from Salesforce.com and Microsoft

Can you offer any tips for negotiating Oracle pricing and licensing fees? We are a small company with limited resources and want to make sure we get the best value out of our CRM investment.

    Requires Free Membership to View

    When you register, you'll begin receiving targeted emails from my team of award-winning editorial writers on the latest customer relationship management (CRM)and call center technology issues today. Our goal is to keep you informed on the hottest issues facing this fast-changing industry.

    Hannah Smalltree, Editorial Director

    By submitting your registration information to SearchCRM.com you agree to receive email communications from TechTarget and TechTarget partners. We encourage you to read our Privacy Policy which contains important disclosures about how we collect and use your registration and other information. If you reside outside of the United States, by submitting this registration information you consent to having your personal data transferred to and processed in the United States. Your use of SearchCRM.com is governed by our Terms of Use. You may contact us at webmaster@TechTarget.com.

If you are a small company trying to negotiate Oracle pricing and licensing fees for traditional on-premise applications, you don't have much hope of achieving pricing or contract terms flexibility from the company. Oracle is not very responsive to small companies. Your only option is to consider a fundamentally cheaper option like Microsoft CRM.

If you are considering Software as a Service (SaaS) CRM options, you can more easily benchmark Oracle CRM On Demand prices against Saleforce.com and Microsoft Dynamics CRM 4.0. SaaS prices are typically posted on vendor websites, but are discounted by as much as 20-30% in final contracts. Oracle has had to be competitive on price with Salesforce.com in the SaaS space. However, both Oracle and Salesforce.com are battling against the much lower prices Microsoft is offering.

This was first published in January 2009