Ask the Expert

Electronic document management

What kind of capabilities do the CRM products in the market have in the area of Electronic Document Management, particularly Siebel?

    Requires Free Membership to View

Regarding document management: If you are looking for robust document management capabilities with features that might include: Document Repository, Version Control, Check-in/Check-out, Compound/Bound Documents, Publish to Web, High Speed Document Printing, Document Archive, Content Management, etc. -- then you should look to specific document management applications. (For example, see: http://www.broadvision.com/OneToOne/SessionMgr/home_page.jsp and http://www.documentum.com/)

Otherwise, if your needs are more along the lines of a marketing encyclopedia and/or literature fulfillment capabilities, them most of the current CRM packages will probably meet your needs.

Good Luck!

This was first published in November 2001

There are Comments. Add yours.

 
TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: