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Expert prediction for the CRM market in 2003

SearchCRM.com asked Paul Sweeney about his predictions for the CRM market in 2003...
I have just one prediction...and it's a big one. I predict that Siebel will be acquired by another software firm during 2003! My guess is that Tom Siebel anticipates additional erosion in the CRM market and will therefore sell the firm and take his profits.
This was first published in December 2002
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