Can non-Siebel application data be exported to the Siebel application? Where is the data stored in the non-Siebel application which is exported from the Siebel database?
Since I'm not a Siebel technical expert, I went to a friend of mine who is an outstanding Siebel Senior Programmer Analyst, Stella Ivanov, and I'm giving you her answer here. Take heed. She knows what she's talking about.
Ivanov: Siebel endorses a product called Informatica. It is third-party software but comes packaged with Siebel. This product allows you to load data into Siebel. Text Files, CSV, etc. are loaded into Informatica and then are mapped into the Siebel OLTP. This product is fairly easy to use -- it is all GUI and drop and drag. It can be exported into any database, text file, spreadsheet, etc.
Dig deeper on CRM implementation
Related Q&A from Paul Greenberg
According to Salesforce.com, about 70% of CRM data “goes bad,” or becomes obsolete, annually. Find out the truth behind this statistic, and ...continue reading
Buyers can get help from IT when making a system selection for their CRM operations and find a way to work as partners. IT can operate as a realistic...continue reading
The CRM options compatible with Macs are few and far between. Expert Paul Greenberg has suggestions on how to start your search evaluating Mac CRM ...continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.