Help! We need CRM training following an implementation
By Paul Greenberg, President, The 56 Group
SearchCRM.com
Beyond that plug, I do need to ask you, what do you want training in? Strategy? New trends and tools and how to use them? Specific aspects of CRM such as customer value management, customer-centered change management, mapping and designing the customer experience, or more traditionally-focused CRM sales processes, like technology evaluation, marketing, contact centers or analytics? I would need to know more.
If you were looking for vendor-specific training, I would recommend contacting the company that you bought the software from. Otherwise, feel free to contact me at paul-greenberg3@comcast.net and I can help you get training through BPT Partners, or suggest another possibility.