If you are using Dynamics GP along with RMS, then there may be a good impetus to consider Dynamics CRM, since it could provide the added functionality for managing contacts and marketing communications that are not provided natively in RMS or GP.
Dig deeper on CRM and marketing
Related Q&A from Richard Smith
In this Q&A, learn more about the current list of Microsoft accelerators available for Microsoft Dynamics CRM 4.0 and get tips for deploying them ...continue reading
Find out about integration between Dynamics CRM 4.0 and Lotus Notes. Lotus Notes users can find tips for monitoring emails through Dynamics CRM 4.0.continue reading
Expert Richard Smith explains how users can link their Outlook contacts to CRM in just a few steps.continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.