This will create a copy of your Outlook contact in CRM, and will set up automatic synchronization between Outlook and CRM for any changes. If you are using a Windows Mobile device or another personal digital assistant (PDA), changes that you make on your PDA that synchronize with Outlook will also synchronize with Dynamics CRM, providing even greater access to your contact information when you are on the road.
If you are not using the Outlook client, you can always import your contacts into CRM. There are just a few steps required:
The simplest solution to managing your contacts, however, is simply leveraging the Outlook client. Dynamics CRM's tight integration with Outlook can be a real time-saver for managing contacts, tasks, emails and other activities with your prospects and customers.
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