SAP's marketing on-demand features vs. Oracle's marketing automation software

SAP's marketing on-demand features vs. Oracle's marketing automation software

I heard that SAP added new features to their marketing on-demand software earlier this year. According to SAP, the extension will help with campaign management, customer segmentation, lead management, and role maintenance and owner realignment. How does SAP's new offering stack up against marketing automation software from Oracle?

    Requires Free Membership to View

    When you register, you'll begin receiving targeted emails from my team of award-winning editorial writers on the latest customer relationship management (CRM)and call center technology issues today. Our goal is to keep you informed on the hottest issues facing this fast-changing industry.

    Hannah Smalltree, Editorial Director

    By submitting your registration information to SearchCRM.com you agree to receive email communications from TechTarget and TechTarget partners. We encourage you to read our Privacy Policy which contains important disclosures about how we collect and use your registration and other information. If you reside outside of the United States, by submitting this registration information you consent to having your personal data transferred to and processed in the United States. Your use of SearchCRM.com is governed by our Terms of Use. You may contact us at webmaster@TechTarget.com.

Yes, SAP enhanced its marketing on-demand solution. Below you'll find a table comparing Oracle and SAP marketing on-demand solutions. Oracle provides integration with palm sync and offline access, features which become handy for field marketing users. The offline access and palm sync are yet to come in SAP on-demand marketing solutions. SAP is offering blended solutions which allow a seamless transition from on-demand to on-premise software, since the underlying architecture is the same.

The whole product selection matrix changes if any Oracle or SAP ERP solutions are currently installed. Going with Oracle on-demand makes sense if a company is running Oracle applications and SAP on-demand makes sense if a company is running the SAP ERP application.

This move is obviously important to use the seamless integration provided to the back-end systems by Oracle or SAP.

This was first published in July 2006