Salesforce.com's Web services strategy
What is your strategy regarding Web Services? Do you offer your
functionality and data as Web Services? How do you decide what interfaces to
publish? What kind of systems to your customers connect to using Web
Services?
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Hannah Smalltree, Editorial Director
Salesforce.com is built on an industry-standard, Web Services platform. The
solution is offered as a CRM Web Service for Sales Force Automation,
Customer Service & Support, and Marketing Automation. We have a published
XML-based API for integration to other systems no matter what platform or
environment they are built on. The API provides an interface to all
necessary entities and objects in saleforce.com for integration to other
systems.
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This was first published in May 2002
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