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System integrators with call center software products

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When you register, you'll begin receiving targeted emails from my team of award-winning editorial writers on the latest customer relationship management (CRM)and call center technology issues today. Our goal is to keep you informed on the hottest issues facing this fast-changing industry.

Hannah Smalltree, Editorial Director

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Large vendors: British Telecom (Western Europe), HP, IBM Global Services and Avaya (implements its own dialer)
Small vendors: Black Box and Telus

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This was first published in October 2006

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