What CRM architecture is similar to Vantive software?

What CRM architecture is similar to Vantive software?

We have our CRM application implemented in Vantive 8.5.3. Since this product is no longer supported by PeopleSoft, we are looking for migration options. Could you suggest a similar architecture we can migrate to?

    Requires Free Membership to View

    Login

    When you register, you'll begin receiving targeted emails from my team of award-winning editorial writers on the latest customer relationship management (CRM)and call center technology issues today. Our goal is to keep you informed on the hottest issues facing this fast-changing industry.

    Hannah Smalltree, Editorial Director

    By submitting your registration information to SearchCRM.com you agree to receive email communications from TechTarget and TechTarget partners. We encourage you to read our Privacy Policy which contains important disclosures about how we collect and use your registration and other information. If you reside outside of the United States, by submitting this registration information you consent to having your personal data transferred to and processed in the United States. Your use of SearchCRM.com is governed by our Terms of Use. You may contact us at webmaster@TechTarget.com.

Honestly, the Vantive architecture, while good for the era, doesn't have much value today at all. There is no similar architecture because Vantive as a separate product hasn't existed for nearly a decade. What I would suggest is not to look for something that is similar to Vantive software – though if you must, PeopleSoft CRM, now owned by Oracle, is the successor to Vantive (Vantive features were baked in, though the architecture is different). There are migration tools out there that will handle the data migration for you, but I would suggest starting fresh with a "no baggage" approach at this point.

This was first published in April 2008