Q

Why hire a consultant for a CRM upgrade?

Expert Paul Greenberg advises a reader on when and why to hire a consultant for a CRM upgrade.

When should CRM software consultants be used? As we prepare for a CRM software upgrade, I'm wondering if it's appropriate to hire a consultant to help us through the upgrade process.
It's appropriate to hire a CRM consultant if you're unclear technically or strategically on how to pursue the CRM software upgrade. Or, hire a consultant if you simply don't have the bandwidth to define the upgrade path.

My thinking has always been, if you don't do it for a living and someone else does, then let the ones doing it

for a living -- the CRM consultants -- do it for you.

This was first published in August 2007

Dig deeper on Upgrading CRM software

Pro+

Features

Enjoy the benefits of Pro+ membership, learn more and join.

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

0 comments

Oldest 

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to:

SearchBusinessAnalytics

SearchDataManagement

SearchSAP

SearchOracle

SearchAWS

SearchContentManagement

Close