CRM Live is, by all counts, Microsoft's direct competition against Salesforce.com's dominance in the hosted CRM market. Given Microsoft's incredible integration with Microsoft Exchange and Outlook and the lower monthly per user price point, CRM Live is likely to quickly become a challenging competitor in the hosted CRM market.
Dig deeper on Sales strategy and sales force effectiveness
Related Q&A from Richard Smith
Find out about integration between Dynamics CRM 4.0 and Lotus Notes. Lotus Notes users can find tips for monitoring emails through Dynamics CRM 4.0.continue reading
In this Q&A, learn more about the current list of Microsoft accelerators available for Microsoft Dynamics CRM 4.0 and get tips for deploying them ...continue reading
Expert Richard Smith explains how users can link their Outlook contacts to CRM in just a few steps.continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.