Evaluating CRM software:
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- Get tips for researching the background of small software vendors and learn how to find reputable CRM software vendors in this expert tip. 14 April 2009
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- Are on-premise CRM investments a bad idea, given the growth of SaaS CRM software? Find out about both CRM deployment options in this expert tip. 14 April 2009
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- Selecting the right CRM solution for your business requires extensive planning and evaulation. Expert Paul Greenberg discusses some of the information businesses should know before they select a CRM system. 23 April 2008
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- Expert Paul Greenberg answers a reader's question about migrating to a CRM architecture that is similar to Vantive software. 23 April 2008
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- Making a CRM software decision? Learn how the industry and type of business you are in can affect your decision in this expert response. 16 January 2008
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- Expert Paul Greenberg reveals the best places to find an independent CRM consultant. 16 January 2008
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- Expert William Band talks about Siebel CRM's stand-out features as well as it's drawbacks. 23 October 2007
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- Expert Paul Greenberg offers advice on conducting an audit of CRM systems and processes. 14 August 2007
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- Paul Greenberg advises a reader on the criteria to use when choosing a consultant for a CRM upgrade project. 14 August 2007
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- Expert Paul Greenberg offers advice on preparing CRM software users for the upgrade process. 14 August 2007
