Evaluating CRM software:

• How to research small software vendors for CRM

  Answer - Get tips for researching the background of small software vendors and learn how to find reputable CRM software vendors in this expert tip. 14 April 2009

• Is on-premise CRM a bad investment given the growth of SaaS CRM?

  Answer - Are on-premise CRM investments a bad idea, given the growth of SaaS CRM software? Find out about both CRM deployment options in this expert tip. 14 April 2009

• How to select the right CRM system

  Answer - Selecting the right CRM solution for your business requires extensive planning and evaulation. Expert Paul Greenberg discusses some of the information businesses should know before they select a CRM system. 23 April 2008

• What CRM architecture is similar to Vantive software?

  Answer - Expert Paul Greenberg answers a reader's question about migrating to a CRM architecture that is similar to Vantive software. 23 April 2008

• Choosing a CRM product: Does the industry and type of business matter?

  Answer - Making a CRM software decision? Learn how the industry and type of business you are in can affect your decision in this expert response. 16 January 2008

• Where can I find an independent CRM consultant?

  Answer - Expert Paul Greenberg reveals the best places to find an independent CRM consultant. 16 January 2008

• What makes Siebel CRM stand out against other CRM suites?

  Answer - Expert William Band talks about Siebel CRM's stand-out features as well as it's drawbacks. 23 October 2007

• Conducting a CRM system and process audit

  Answer - Expert Paul Greenberg offers advice on conducting an audit of CRM systems and processes. 14 August 2007

• How to choose a consultant for a CRM software upgrade

  Answer - Paul Greenberg advises a reader on the criteria to use when choosing a consultant for a CRM upgrade project. 14 August 2007

• How to prepare CRM software users for the upgrade process

  Answer - Expert Paul Greenberg offers advice on preparing CRM software users for the upgrade process. 14 August 2007