Ask The CRM Expert: Questions & Answers
Using Oracle-Siebel-PeopleSoft CRM
Looking for honest answers about how Oracle will absorb Siebel, PeopleSoft and other acquisitions? How about what this will mean for the CRM market in general? William Band, a member of the business process platform applications team at Forrester Research, has helped many clients make the right choice in their CRM vendor selection. He can also help you establish and validate a CRM strategy for success.
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What to consider when planning a Siebel CRM upgrade
Answer - What’s the best way to present your case for a Siebel CRM upgrade? Expert William Band breaks down the process behind an application upgrade for Siebel. 14 December 2009 -
How to ensure CRM implementation success
Answer - Find out what taking on a new on-premise or SaaS CRM product entails, and what the benchmarks and best practices are for a CRM implementation success. 23 November 2009 -
Weighing benefits, risks of upgrading Oracle CRM in a down economy
Ask the Expert - What are the risks of upgrading Oracle CRM in a down economy? Read risk assessment tips from Forrester Research and help determine how long it will take to get ROI from an Oracle CRM upgrade. 29 July 2009 -
Which vendors are Oracle and Siebel On Demand CRM competitors?
Ask the Expert - Learn about CRM products from Oracle and Siebel on demand CRM competitors and get a brief description of Microsoft, RightNow and Salesforce.com. 20 March 2009 -
Comparing Oracle pricing and licensing fees to prices from Salesforce.com and Microsoft
Ask the Expert - Discover how to compare Oracle pricing and licensing fees to prices from Salesforce.com and Microsoft. Learn about cost advantages of SaaS CRM for small businesses. 26 January 2009 -
Are Oracle Fusion applications based on Siebel CRM?
Ask the Expert - Find out if Oracle Fusion applications are based on Siebel CRM. Get help deciding between Oracle Siebel CRM and PeopleSoft CRM in this expert tip. 26 January 2009 -
Understanding Oracle application integration
Ask the Expert - Get an overview of integration options for Oracle's CRM applications in this expert tip. 27 October 2008 -
Oracle's social CRM strategy and the future of CRM
Ask the Expert - Find out how Oracle's social CRM applications and recent innovations are shaping the future of CRM. 27 October 2008 -
SaaS CRM implementation best practices
Ask the Expert - Implementing SaaS CRM comes with its share of challenges. Expert Bill Band discusses a few best practices organizations can utilize in this tip. 11 August 2008 -
Does Oracle CRM integrate best with other Oracle applications?
Ask the Expert - Expert Bill Band discusses integrating Oracle CRM products with other Oracle applications in this tip. 11 August 2008