Ask The CRM Expert: Questions & Answers
Using Oracle-Siebel-PeopleSoft CRM:
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Is Siebel SFA a good choice in today's market?
Answer - Is Siebel still the best option for sales force automation (SFA)? Read Bill Band's answer here. 19 June 2007 -
Does Siebel CRM software offer too much functionality for a small business?
Answer - The bells and whistles of Siebel CRM seem impressive, but will a small business end up paying for lots of unused functions? Read expert Bill Band's advice here. 10 May 2007 -
Analyzing Oracle's acquisition of Hyperion
Answer - Expert Bill Band dicusses Oracle's purchase of Hyperion and what it means for the CRM market in this expert tip. 20 March 2007 -
Are PeopleSoft CRM professionals as in demand as those certified in Siebel or SAP?
Answer - If you're certified in PeopleSoft CRM, you may be wondering about acquiring additional certifications. Read Bill Band's expert advice here. 12 February 2007 -
How does Siebel OnDemand CRM stack up in the SaaS CRM market?
Answer - Wondering how Siebel OnDemand CRM compares to other SaaS CRM offerings? Read advice from Bill Band in this expert tip. 12 February 2007 -
Oracle eBusiness Suite CRM integration with Outlook and other desktop applications
Answer - How well does Oracle eBusiness Suite CRM integrate with Outlook and other desktop applications? Read Bill Band's advice here. 12 February 2007 -
Is Oracle support or third-party support the better choice?
Answer - One SearchCRM.com reader asks, "Do you think it is necessary to purchase premier support for Oracle products?" Read William Band's response here. 03 January 2007 -
Oracle acquisition predictions, Siebel support for 2007
Answer - Oracle may make further acquisitions in the CRM space, says William Band in this expert tip. 03 January 2007 -
Is a Siebel upgrade worth the money?
Answer - If you're considering an upgrade of Siebel CRM, read this tip from William Band, including budgeting costs for Siebel CRM and how to build a business case for upper management. 20 November 2006 -
Upgrade Siebel 6.0 to 7.0 now, upgrade to Oracle Fusion later
Answer - Get advice on upgrading Siebel applications in this expert tip from William Band, SearchCRM.com's Using Siebel expert. Band advises a reader to upgrade from Siebel 6.0 to 7.0 and to consider Fusion applications later. 26 September 2006
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