Using Oracle-Siebel-PeopleSoft CRM:

• Can Oracle compete against SAP in the CRM market after recent acquisitions?

  Answer - Read William Band's thoughts on Oracle's recent acquisitions in this expert tip. 28 August 2006

• Does Oracle or SAP have better field service support?

  Answer - William Band provides advice on Oracle's field service support and how it compares to SAP's in this expert tip. 28 August 2006

• PeopleSoft training a concern following Oracle's acquisition

  Answer - Oracle is dedicated to the support of PeopleSoft products, says William Band in this expert tip. 28 August 2006

• Will Oracle support Siebel and our homegrown database for long?

  Answer - Is Oracle commited to Siebel support? Read William Band's take in this expert tip. 28 August 2006

• Will SAP or Oracle be on top of the CRM market in five years?

  Answer - In five years, which vendor will lead the CRM market? William Band of Forrester Research offers his analysis. 28 August 2006