Using SAP CRM:

• Integration of mySAP CRM with third-party software

  Answer - Learn about integrating SAP CRM with third-party software in this expert tip from SearchCRM.com's SAP expert. 14 August 2006

• SAP CRM and Siebel CRM -- a side-by-side comparison

  Answer - Evaluate strengths and weaknesses of SAP CRM and Siebel CRM with this side-by-side vendor comparison by CRM expert Srini Katta. 14 August 2006

• Should we upgrade Siebel, phase it out or migrate to SAP?

  Answer - It makes sense to use a CRM package that's compatible with the back-end ERP package, says SAP CRM expert Srini Katta. But there are some factors to consider. Read more in this expert tip. 13 August 2006

• SAP CRM on-demand -- preview of Wave 3

  Answer - SearchCRM.com's SAP expert compares open source software options, offers advice for a 30-member customer service team looking for help with customer disputes, inquiries and feedback management, and offers a preview of SAP's on-demand Wave 3 release, scheduled for later in 2006. 21 July 2006

• SAP's marketing on-demand features vs. Oracle's marketing automation software

  Answer - SearchCRM.com's expert discusses SAP's new marketing on-demand features and provides a handy table comparing SAP's and Oracle's marketing on-demand solutions. 21 July 2006

• On-demand CRM -- benefits and drawbacks

  Answer - SearchCRM.com's SAP CRM expert analyzes SAP's commitment to the on-demand market and discusses tech-savvy users and the potential for on-demand software that meets user needs more quickly, especially for small and midsized businesses. 20 July 2006

• What's the best CRM software for a midmarket sales force?

  Answer - SearchCRM.com's expert helps a midmarket CIO decide whether on-demand or on-premise SAP CRM software is more appropriate for his group of 75 sales agents. 20 July 2006