There have never been more ways to connect with customers—and it’s never been more challenging.
That’s why forward-thinking companies are integrating data across channels. And they’re doing it
now... Page 12
You've deployed the SAP BusinessObjects business intelligence platform. To ensure that your investment in analytics isn't wasted, track certain metrics to learn if the platform is being used effectively.
Designing functional taxonomies is one of the first steps in making search-based applications more effective. How can organizations map out classification schemes that will help return the most relevant search results?