• September 21, 2005 21 Sep'05

    PMML (Predictive Model Markup Language)

    PMML (Predictive Model Markup Language) is an XML-based language that enables the definition and sharing of predictive models between applications.  Continue Reading

  • September 21, 2005 21 Sep'05

    cooked data

    Cooked data is raw data after it has been processed - that is, extracted, organized, and perhaps analyzed and presented - for further use.  Continue Reading

  • September 21, 2005 21 Sep'05

    first call resolution (FCR)

    In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call.  Continue Reading

  • September 21, 2005 21 Sep'05

    Siebel

    Siebel Systems is a prominent vendor of interoperable e-business software.  Continue Reading

  • September 21, 2005 21 Sep'05

    Hospitality Financial and Technology Professionals (HFTP)

    The Hospitality Financial and Technology Professionals (HFTP) organization is an international society established in 1952 for financial and technology professionals who work in the hospitality industry.  Continue Reading

  • September 21, 2005 21 Sep'05

    e-mail postage (sender pays)

    E-mail postage (sometimes referred to as sender pays) is a proposed system that would involve charging senders a very small amount of money (sometimes called a micropayment) for the delivery of each e-mail message sent.  Continue Reading

  • September 21, 2005 21 Sep'05

    Web analytics

    Web analytics is the process of analyzing the behavior of visitors to a Web site.  Continue Reading

  • September 21, 2005 21 Sep'05

    customer-facing

    Customer-facing is an adjective used to describe a hardware or software product, technology, or anything that the customer of a business deals with directly.  Continue Reading

  • September 21, 2005 21 Sep'05

    knowledge worker

    A knowledge worker is anyone who works for a living at the tasks of developing or using knowledge.  Continue Reading

  • September 21, 2005 21 Sep'05

    information design

    Information design is the detailed planning of specific information that is to be provided to a particular audience to meet specific objectives.  Continue Reading

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