• September 28, 2017 28 Sep'17

    Microsoft Dynamics 365

    Microsoft Dynamics 365 is a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools.  Continue Reading

  • September 28, 2017 28 Sep'17

    social CRM

    Social CRM, or social relationship management, is customer relationship management and engagement fostered by communication with customers through social networking sites, such as Twitter and Facebook.  Continue Reading

  • September 27, 2017 27 Sep'17

    New Dynamics 365 features take center stage during Ignite keynote

    Dynamics 365 and the future direction of Microsoft products were given center stage during the Ignite keynote delivered by Satya Nadella.  Continue Reading

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