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consumer packaged goods (CPG)

Definition

consumer packaged goods (CPG)

Consumer packaged goods (CPG) are consumable goods such as food and beverages, footwear and apparel, tobacco, and cleaning products. In general, CPGs are things that get used up and have to be replaced frequently, in contrast to items that people usually keep for a long time, such as cars and furniture. Although the CPG industry has been slow to invest in new technology, it is increasingly turning to computerized and Web-based applications for customer relationship management (CRM), supply chain management (SCM), enterprise resource planning (ERP), and marketing automation. A number of vendors, including Oracle, SAP, and Siebel Systems offer products for the CPG sector.

Related glossary terms: market leadership, knowledge worker, Streamlined Sales Tax (SST), marketing encyclopedia

This was last updated in September 2005

Posted by: Margaret Rouse

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