SearchCRM.com Definitions (Powered by WhatIs.com)

Look up tech terms

Powered by: WhatIs.com

Search listings for thousands of IT terms:

Browse tech terms alphabetically:

Michael Lowenstein's SearchCRM article explains that "It's really (almost) all about the data: Optim

Show me everything on Internet marketing

definition -

Database marketing is a systematic approach to the gathering, consolidation, and processing of consumer data (both for customers and potential customers) that is maintained in a company's databases. Although databases have been used for customer data in traditional marketing for a long time, the database marketing approach is differentiated by the fact that much more consumer data is maintained, and that the data is processed and used in new and more sophisticated ways. Among other things, marketers use the data to learn more about customers, select target markets for specific campaigns (through customer segmentation), compare customers' value to the company, and provide more specialized offerings for customers.

last updated29 Nov 2003


Do you have something to add to this definition? Let us know.

Send your comments to techterms@whatis.com

Related Content

  • A fine pair for SMBs: CRM and e-commerce
  • The connection between e-commerce and CRM is getting a lot smoother for small and medium-sized businesses, thanks to a release this week from NetSuite and the entrance of a very large competitor.
  • Web 2.0 firm buys CRM vendor Talisma
  • nGenera, a social networking and collaboration tool vendor, has acquired Talisma and its customer service suite.
  • Methods for marketing success
  • Get expert advice on how to improve your marketing strategy in this excerpt from Chapter 4, The Measure of Marketing from High Performance Marketing by Dr. Naras Eechambadi.

Related Glossary Terms

Terms from Whatis.com − the technology online dictionary