Sponsored by IBM
In this e-book, find out how to make the most of the systems and budget you do have, with expert advice from leading analysts at Gartner and Forrester. Continue reading to learn CRM trends and tips and learn how to do more with less. Access >>>
Table of contents
- Gartner offers five low-cost CRM strategies
- Forrester offers ways to mine more value from CRM implementations
- Gartner outlines five technology trends changing CRM architectures
- CRM's future looks much like its past
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