This strategic event will focus on the relationship you the mobile operators have with your customers, with an emphasis on how customers can be retained & prevented from churning. Over this four day conference delegates will learn from leading mobile operators who will be sharing their experiences of planning and implementing CRM projects and strategies, which will help delegates to improve CRM in their own companies. Learning will take place through workshops and interactive case studies, where delegates will also discover tools and techniques to help them improve the experiences their customers have every time they come into contact with their company. When registering quote: CG2497CRM