Contributions from Ivan Kurtev, CRM Product Specialist, Green Beacon Solutions
- Understanding the Microsoft CRM sales process and how to convert leads
- How to customize and configure Microsoft CRM to meet business needs
- How to solve Microsoft CRM 4.0 performance problems
- How to use Office Communicator for instant messaging in Microsoft CRM
- Three options for creating Microsoft CRM surveys
- Microsoft CRM performance issues and possible solutions
- Tips for converting a lead to a contact in Microsoft CRM
- Working with multiple Microsoft CRM instances and security roles
- Quote generation software that integrates with Microsoft CRM