Ask The CRM Expert: Meet the Experts

Jim Wilson

James R. Wilson is the Chief Technical Officer of Cyberserv. He is responsible for web application product-line, consulting and multimedia applications. He has designed and implemented software architecture, established ASP and multimedia departments and strengthened the education of the engineering team. Wilson designs and develops client management systems and the integration of Cyberserv's web application products. Wilson is Co-author of Software Architecture: Organizational Principles and Patterns and author of several publications on software architecture and software reuse.