
	Home > Ask the CRM Experts > Using Oracle/Siebel/PeopleSoft CRM Questions & Answers > Will Oracle support Siebel and our homegrown database for long?

Ask The CRM Expert: Questions & Answers

EMAIL THIS

Will Oracle support Siebel and our homegrown database for long?

EXPERT RESPONSE FROM: William Band

		Pose a Question

		Other CRM Categories

		Meet all CRM Experts
		Become an Expert for this site

Digg This!

StumbleUpon

Del.icio.us

QUESTION POSED ON: 28 August 2006
We are running Siebel on a non-Oracle, homegrown database. Can we still expect support from Oracle, now that it's extended its support program to Siebel products?

EXPERT RESPONSE
Oracle has pledged unlimited support for the CRM products it has acquired through acquisition, including Siebel. Proof of the commitment to Siebel is the soon to be released Siebel 9.0, which demonstrates continued investment in the product line. Oracle also claims it will support non-Oracle databases associated with Siebel customer environments. But, the older your version of Siebel and the more customized your application and database integrations, the more at risk you may be that the promised support may not apply in your specific situation.

Digg This!

StumbleUpon

Del.icio.us

RELATED CONTENT

	Using Oracle/Siebel/PeopleSoft CRM
	Does Oracle CRM integrate best with other Oracle applications?
	SaaS CRM implementation best practices
	Oracle acquisitions: Is Oracle interested in Salesforce.com?
	Oracle CRM On Demand: Improvements and Web 2.0 functionality
	Becoming a Siebel partner: What are the benefits?
	CRM for the midmarket: Siebel CRM Professional or SAP Business One?
	Microsoft CRM and Siebel CRM On Demand evaluated
	What makes Siebel CRM stand out against other CRM suites?
	Comparing Oracle E-Business Suite and Microsoft Dynamics CRM
	CRM application upgrade decision checklist based on business needs

CRM implementation

Benefits of ERP-CRM integration

CRM application integration using Web services

Five best practices for working with CRM consultants

CRM failure: The top six reasons CRM programs fail

End-user experience management drives Siebel CRM success at BT

Technology requirements for a Dynamics CRM installation

CRM continues to disappoint

CRM ROI quiz

Some CRM users happy to wait for Fusion

Customer data basis for CRM, MDM at Schneider

CRM implementation Research

Evaluating CRM software

SAP CRM customers taking new application off the shelf

Does Oracle CRM integrate best with other Oracle applications?

Microsoft to add CRM accelerators, online marketplace

The advantages of Microsoft CRM Online: Support, flexibility and cost

Using Duet software to integrate SAP CRM and Microsoft Office

Using the SAP CRM Internet sales feature in CRM 2007

Microsoft CRM fundamentals

Using the Microsoft CRM Mail Merge Wizard

Running Microsoft Dynamics CRM workflow and other functions

Oracle acquisitions: Is Oracle interested in Salesforce.com?

Evaluating CRM software Research

RELATED GLOSSARY TERMS

Terms from Whatis.com − the technology online dictionary

collaborative CRM (SearchCRM.com)

implementation (SearchCRM.com)

project planning (SearchCRM.com)

service assurance (SearchCRM.com)

skill-based routing (SearchCRM.com)

RELATED RESOURCES

2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems

Search Bitpipe.com for the latest white papers and business webcasts

Whatis.com, the online computer dictionary

Search and Browse the Expert Answer Center
Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.

Browse our Expert Advice
Operating Systems IT Management Networking Database	Security Servers and Storage Applications and Development Career Center

Expert CRM Reviews
CRM Webcasts
Sales force CRM

Find the right CRM solution according to your unique needs.

SEARCH

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.


TechTarget Corporate Web Site \| Media Kits \| Reprints \| Site Map All Rights Reserved, Copyright 2000 - 2008, TechTarget \| Read our Privacy Policy