Home > Ask the CRM / Call Center Experts > Call center software and call center management Questions & Answers > Where can I purchase call center lists?
Ask The CRM Expert: Questions & Answers
EMAIL THIS

Where can I purchase call center lists?

Donna Fluss EXPERT RESPONSE FROM: Donna Fluss

Pose a Question
Other CRM Categories
Meet all CRM Experts
Become an Expert for this site


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us   


>
QUESTION POSED ON: 19 February 2007
We are an outbound sales development call center. We are getting into new product lines and thus we'll need new lists to prospect into. Do you have any suggestions on where to purchase call center lists?


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us   


RELATED CONTENT
Call center software and call center management
Managing customer conversations in the call center
Pros and cons of using a pay-per-call service in the call center
Examining call center cell phone regulations
Overview of open source call center software
Creating work-at-home agent agreements for call center employees
What call center events or conferences should we attend?
Ten ways to re-energize and motivate call center agents
Pros and cons of auto-response software in the call center
Managing call center stress: Three stress management training courses for agents
Finding remote call center agent jobs and opportunities

Call center software
Contact centers turn to unified communications with IP technology
Building a business case for self-service
Workforce management software product directory
The executive's guide to contact center technology planning
FAQ: Making call center technology decisions
Using click-to-call vs. click-to-chat software
Call center video: PlumChoice uses Aspect workforce management system
Speech analytics software product directory
Evaluating VoIP for your call center
The VoIP call center technology quiz
Call center software Research

RELATED GLOSSARY TERMS
Terms from Whatis.com − the technology online dictionary
abandoned call  (SearchCRM.com)
call center agent  (SearchCRM.com)
cross-media queuing  (SearchCRM.com)
Erlang B  (SearchCRM.com)
Erlang C  (SearchCRM.com)
inbound call  (SearchCRM.com)
off-peak  (SearchCRM.com)
outbound call  (SearchCRM.com)
screen pop  (WhatIs.com)
skill-based routing  (SearchCRM.com)

RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary


There are a lot of firms that sell call center lists. The challenge is figuring out which lists are valuable and have current and accurate information. The only way to do that is to ask for a sample – which you pick – and test it. Keep in mind that no list will be perfect.

Here are the names of two firms that sell call center lists. However, I have not used these lists and therefore cannot vouch for them.

1. Contact Babel
2. Call Center Consultants: 781-740-2772

Additionally, some Web sites that specialize in call center content may also be willing to sell their lists. These firms include:

1. Contact Center World
2. ICMI/Call Center Magazine
3. TMCNet




Search and Browse the Expert Answer Center
Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.
Browse our Expert Advice



Expert CRM Reviews
CRM Webcasts
Sales force CRM

Find the right CRM solution according to your unique needs.
About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides technology professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective purchase decisions and managing their organizations' technology projects - with its network of technology-specific websites, events and online magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Site Map




All Rights Reserved, Copyright 2000 - 2009, TechTarget | Read our Privacy Policy
  TechTarget - The IT Media ROI Experts