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How does SAP CRM integrate with SAP ERP?

EXPERT RESPONSE FROM: Srinivasa Katta

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QUESTION POSED ON: 25 March 2008
Is there direct integration between SAP CRM and SAP Materials Management (MM)?

EXPERT RESPONSE
There is logistics integration between SAP CRM and SAP ERP, and MM is a module of ERP. You should be able to create a purchase request or purchase order with reference to a service order in the back-end ERP system. It is also possible to run a check on available-to-promise (ATP) based on material stock in the ERP system when creating a sales order in the SAP CRM system.

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