Call center analytics on a tight budget

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RELATED GLOSSARY TERMS Terms from Whatis.com − the technology online dictionary business metric  (SearchCRM.com) cost center  (SearchCRM.com) cost per call  (SearchCRM.com) customer acquisition cost  (SearchCRM.com) customer segmentation  (SearchCRM.com) dirty data  (SearchCRM.com) key performance indicator  (SearchCRM.com) predictive analytics  (SearchCRM.com) real-time analytics  (SearchCRM.com) Web analytics  (SearchCRM.com)

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