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Customer loyalty Expert(s):

Michael Lowenstein Michael Lowenstein
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When is the relationship marketing approach the best for a marketing strategy?
This question posed on 02 April 2007
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Calculating customer defection and customer retention rates
This question posed on 02 April 2007
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Relationship marketing vs. transactional marketing for building customer loyalty
This question posed on 31 January 2007
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Customer loyalty behavior in B2B vs. B2C scenarios
This question posed on 31 January 2007
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B2B customer defection models
This question posed on 09 October 2006
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Customer loyalty programs for Internet Service Providers (ISPs)
This question posed on 09 October 2006
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Loyalty program vs. discounting for a Harley-Davidson dealer
This question posed on 09 October 2006
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Telecommunications rep seeking help with customer churn
This question posed on 05 September 2006
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Customer loyalty programs -- pricing for vendor programs vs. homegrown programs
This question posed on 05 September 2006
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Marketing strategy tips for building customer loyalty through newsletter campaigns
This question posed on 11 August 2006
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