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Lior Arussy Lior Arussy
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Performance measurement analyst role and responsibilities
This question posed on 02 July 2009
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How can we deliver a consistent customer experience across the company?
This question posed on 26 February 2009
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Designing customer experience survey questions for a car dealership
This question posed on 26 February 2009
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Four tips for downgrading customer status
This question posed on 23 December 2008
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Results of customer engagement survey of emotionally satisfied customers
This question posed on 23 December 2008
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Company-wide customer experience mapping
This question posed on 22 October 2008
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Keeping customers loyal in a down economy
This question posed on 22 October 2008
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The chief customer officer and the customer experience
This question posed on 15 July 2008
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Training call center agents using bad customer service experiences
This question posed on 15 July 2008
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CRM failure: The top six reasons CRM programs fail
This question posed on 05 June 2008
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