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August 2012, Vol. 1, Issue 5

Social CRM goes to market

Mobile commerce is gripping customers and not letting go, as evidenced by the feature article in this edition of Customer Experience Exchange. Read this now to learn how the smartphone trend is leading to a new breed of applications that lets you buy food, board a plane or order movie tickets with the simple touch of your screen.

Features in this issue

SearchBusinessAnalytics

SearchDataManagement

SearchSAP

SearchOracle

SearchAWS

SearchContentManagement

SearchSalesforce

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