CRM and the government

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Learning Center:	CRM and the government

Last Updated: Jul 14, 2002

Uncle Sam wants CRM. Sure, sales cycles in the public sector are slow and government isn't really known for implementing innovative technology, but it seems e-government and citizen relationship initiatives are more than just ...

In our white papers section: The role of personalization and privacy in streamlining government


NEWS:
>>	Government wises up to business intelligence (SearchCRM) 04 Jun 2002
>>	Government IT expert predicts upswing in tech activity (SearchEBusiness) 21 May 2002
>>	Glacial e-government initiatives poised to pick up steam (SearchEBusiness) 13 May 2002
>>	California not alone in Oracle criticism (CNET) 28 May 2002
>>	Study: Government sites (CNET) 23 Apr 2002
>>	E-government plans need CRM focus (vnunet) 05 Apr 2002
>>	Michigan's e-government (Line56) 29 Mar 2002


LINKS:
>>	Best Web Links-->CRM in Vertical Industries-->Public Sector


ADVICE:
>>	e-government TIP :definition from WhatIs.com
>>	State of Michigan goes online TIP :SearchCRM spoke with Peyman Zand, Deputy Director at the e-Michigan Office, about the project.
>>	BI in the public sector ASK THE EXPERTS : 1. What is your vision of BI in general and for the public sector specifically? 2. What are the trends you see ...

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