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 Learning Center:  Honing in on hosted CRM
Last Updated: Jan 18, 2005 
Hosted CRM has its pros and cons. Is it right for your company? What about TCO -- will it be wiser in the long run to just purchase the software? This week's featured topic is a collection of articles and tips to help you ...
>> Got questions about hosted CRM? Ask our CRM technology expert, Paul Greenberg, or our SME expert, Jim Berkowitz.
Face-off: Hosted CRM

Is it really cheaper, faster and simpler? Our editors go toe-to-toe on the merits (or lack thereof) of the hosted model. (02 Apr 2004)

Is it really cheaper, faster and simpler? Our editors go toe-to-toe on the merits (or lack thereof) of the hosted model.

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NEWS:
>> Peeling away the hosted hype (SearchCRM.com) 20 Oct 2003
>> Has hosted CRM cleared the security hurdle? (SearchCRM.com) 03 Sep 2003
>> Forrester puts hosted SFA to the test (SearchCRM.com) 04 Feb 2004
>> Siebel's hosted software gets early thumbs up (SearchCRM.com) 10 Nov 2003
>> Will hosted predators find any prey? (SearchCRM.com) 22 Oct 2003
>> Strike while Salesforce.com's iron is hot (SearchCRM.com) 12 Mar 2004
>> Salesnet charts a course with GPS (SearchCRM.com) 08 Mar 2004
>> Brief: NetSuite upgrade beefs up billing (SearchCRM.com) 03 Mar 2004
>> Salesforce.com inks partnerships, mega deal (SearchCRM.com) 25 Feb 2004
>> ACCPAC brings hosted version up to speed (Line56) 19 Feb 2004
>> New pricing offered for hosted Microsoft CRM  (CRM Daily) 12 Sep 2003
>> Healthcare services firm takes hosted CRM to new heights (Line56) 03 Sep 2003
ADVICE:
>> TCO of Siebel's CRM OnDemand product (Part 1)
ASK THE EXPERTS :What would be the recommended approach to use when determining the break-even point for value vs. expense of using Siebel's ...
>> TCO and hosted CRM
ASK THE EXPERTS :My company is considering a hosted CRM solution, but we've got an internal debate going on. Some of the decision-makers are ...
>> Bright future for hosted CRM
ASK THE EXPERTS :What is the outlook for hosted CRM? I've noticed that it is getting more attention lately but I thought most vendors went out ...
>> Siebel may trigger hybrid approach with hosted CRM
TIP :Siebel's new hosted CRM strategy may, in the short-term, force Siebel's sales force to work against itself. But in the long ...
>> Hosted IP contact centers
ASK THE EXPERTS :As hosted IP contact centers are increasingly utilized, so to is there a need to bridge issues that span traditional telecom ...

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