fast clear down
Home > CRM Glossary > Definition - fast clear down
EMAIL THIS
Glossary - powered by WhatIs.com
 BROWSE ALPHABETICALLY:    A B C D E F G H I J K L M N O P Q R S T U V W X Y Z #    
Search for: in Full Target Search with Google

fast clear down
A fast clear down is a call center term for a caller who hangs up upon hearing a delay notice. Fast clear downs impact call center metrics.

Read more about it:
>>  SearchCRM.com's offers an expert section on contact center technology and metrics.

Last updated on: Mar 05, 2007
WHITE PAPERS  
Enterprise Benefits of Real-time Contact Center Performance Management
Genesys

The Cold Truth about Customer Surveys - Companies want them. Customers shun them.
Verint Witness Actionable Solutions

Essential Manager's Guide: Intelligent Communications
Avaya Inc.

Proactive Contact Center Management: A New Paradigm for Driving Continuous Improvement?
Genesys

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
Genesys

>> More White Papers
  WHAT'S NEW
 1. CRM Integration Series
 2. The Call Center Metrics School
 3. Podcast: Managing customer profitability
 4. Quiz: Speech analytics technology


About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints  |  Site Map




All Rights Reserved, Copyright 2000 - 2008, TechTarget | Read our Privacy Policy
  TechTarget - The IT Media ROI Experts