Incremental Revenue (Value) Analysis

	Home > CRM Glossary > Definition - Incremental Revenue (Value) Analysis	EMAIL THIS

Glossary - powered by WhatIs.com  BROWSE ALPHABETICALLY:    A B C D E F G H I J K L M N O P Q R S T U V W X Y Z #     Search for: in ALL GLOSSARY DEFINITIONS ALL SEARCHCRM.COM Full Target Search with Google Incremental Revenue (Value) Analysis Incremental Revenue (Value) Analysis is a process used to calculate the value of each agent in a call center. Value is an estimate approximated through cost/benefit (revenue) analysis. Once calculated, the information is used to determine the organizational impact of downsizing or adding agents. Last updated on: Oct 17, 2006 WHITE PAPERS   Three Best Practices for Today's Profitable Contact Centers: Three Best Practices for Contributing to the Bottom Line Avaya Inc. Essential Manager's Guide: Intelligent Communications Avaya Inc. Smooth Sailing - Best Practices for Implementing an IP Contact Center WP Avaya Inc. The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service Genesys Extraordinary Customer Service Avaya Inc. >> More White Papers   WHAT'S NEW  on searchCRM  1. The Call Center Metrics School  2. Podcast: Managing customer profitability  3. Microsoft CRM Online: Can it compete?  4. Quiz: Speech analytics technology

	About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS	SEARCH

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines. TechTarget Corporate Web Site  |  Media Kits  |  Reprints  |  Site Map All Rights Reserved, Copyright 2000 - 2008, TechTarget | Read our Privacy Policy