Home > 1. The line of callers waiting in a call center
Quiz Answer:
EMAIL THIS LICENSING & REPRINTS

1. The line of callers waiting in a call center

21 Aug 2006 | SearchCRM.com

Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us   


1. The line of callers waiting in a call center

In a call center, this is a line of people waiting to be handled, usually in sequential order starting at the beginning or top of the line or sequence.

a. feed line
b. first-order logic
c. grumble line
d. queue

ANSWER: D

In general, a queue is a line of people or things waiting to be handled, usually in sequential order starting at the beginning or top of the line or sequence. In computer technology, a queue is a sequence of work objects that are waiting to be processed. The possible factors, arrangements, and processes related to queues is known as queueing theory.

Next answer >

Return to the answer page
Return to the quiz

Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us   


RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary




CRM Solutions, providing valuable resources on Sales, Marketing, Customer Data, and CRM software reviews and comparison.

CRM White Papers, CEM Research, Hosted CRM
About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints  |  Site Map




All Rights Reserved, Copyright 2000 - 2008, TechTarget | Read our Privacy Policy
  TechTarget - The IT Media ROI Experts