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Open source CRM software: Top five buzzwords

28 Aug 2007 | Christine Cignoli, Associate Editor

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In the evolving open source software market, there is no shortage of buzzwords to learn. Brush up on open source CRM software with these top terms and definitions.


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Table of Contents

Top five open source CRM software buzzwords
1. Copyleft
2. Emacs
3. Free software
4. Freeware
5. Multics

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Top five open source CRM software buzzwords

More on open source CRM
Visit the Open Source CRM Learning Guide for more on open source CRM software. From an introduction to open source-related terms to understanding the innovations in tools and technology, this is your best resource for getting up to speed quickly on open source CRM. Here you'll find articles, white papers, advice and resources to help you better understand and leverage open source as it applies to your own CRM strategy.

Copyleft is the idea that when distributing software, the user will be able to copy it freely, examine and modify the source code and redistribute the software to others as long as the redistributed software is also passed along with the copyleft stipulation. The term was originated by Richard Stallman and the Free Software Foundation (FSF). Copyleft favors the software user's rights and convenience over the commercial interests of the software makers. The de facto collaboration that developed and refined Unix and other collegially developed programs led the FSF to the idea of "free" software and copyleft.

Emacs (pronounced EE-maks and sometimes spelled "emacs" or "EMACS") is a popular text editor used mainly on Unix-based systems by programmers, scientists, engineers, students and system administrators. Like other Unix text editors, Emacs provides typed commands and special key combinations that let you add, delete, insert, and otherwise manipulate words, letters, lines, and other units of text. Emacs (derived from Editing MACRoS) was created by Richard Stallman at MIT.

Free software is software that can be freely used, modified and redistributed with only one restriction: any redistributed version of the software must be distributed with the original terms of free use, modification and distribution (known as copyleft). The definition of free software is stipulated as part of the GNU Project and by the FSF. The best known example of free software is Linux, an operating system that is proposed as an alternative to Windows or other proprietary operating systems.

Freeware (not to be confused with free software) is programming that is offered at no cost and is a common class of small applications available for downloading and use in most operating systems. Because it may be copyrighted, you may or may not be able to reuse it in programming you are developing. The least restrictive "no-cost" programs are uncopyrighted programs that are in the public domain. When reusing public domain software in your own programs, it's good to know the history of the program so that you can be sure it really is in the public domain.

Multics (Multiplexed Information and Computing Service) was a mainframe time-sharing operating system that was developed in the 1963-1969 period through the collaboration of MIT, General Electric (GE) and Bell Labs. Multics was the first or one of the first operating systems that used page-segmented storage. The operating system was written in PL/I and ran on GE hardware. By the late 1980s, efforts to migrate Multics to more strategic processor architectures such as Intel's had failed and Honeywell transferred maintenance to one of its last customers, the University of Calgary, which has passed it on to a local company, CGI Group Inc. As of September, 1998, CGI Group continued to operate the one remaining Multics system. In 1969, the Multics name inspired the creators of a newer operating system to call it Unix.



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