All-in-One Guides:Oracle CRM tutorial
About Oracle CRM
This first chapter of the Oracle CRM All-in-One Guide offers an introduction to Oracle CRM terms and news. Start here if you are just beginning your research on Oracle CRM or you need to get up to speed on all of Oracle's acquisition news and where the new products fit into the big picture.
Oracle acquisitions:
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Siebel's reign ends as shareholders approve acquisition
01 Feb 2006
Article - Siebel's shareholders approved Oracle's acquisition of their company, further shrinking the number of enterprise CRM vendors and setting up a battle between SAP and Oracle.
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Oracle buys Portal, beats Street
27 Jun 2006
Article - Oracle has finalized the purchase of Portal Software and posted its earnings for the last financial quarter.
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Oracle to enhance Fusion with Sunopsis buy
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| 10 Oct 2006
Article - Oracle has announced the purchase of yet another software company -- data integration vendor Sunopsis.
Oracle CRM terms and definitions:
1 - 3 of 9-
Word - Hosted CRM is an arrangement in which a company outsources some or all of its customer relationship management (CRM) functions to an application service provider (ASP). The hosted CRM model is said to increase return on investment (ROI) by decreasing...
Oracle CRM news and headlines:
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Gartner: Siebel still No. 1 in SFA
20 Jul 2006
Article - Gartner's latest Magic Quadrant names Siebel the leader in SFA technology, but the on-demand vendors and SAP are gaining ground.
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Oracle charges SAP executives were complicit in downloads
18 Apr 2008
Article - Oracle will amend its lawsuit against SAP, charging that SAP executives were aware of the practices of its TomorrowNow subsidiary. SAP countered that Oracle is using court papers "as press releases."
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Oracle and SAP's vertical CRM battle a narrow one
19 Oct 2006
Article - The fight for vertical CRM expertise rages on, but SAP and Siebel are going mostly against best-of-breed and homegrown tools, not each other, with some important exceptions.
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