All-in-One Guides:SAP CRM guide
About SAP CRM
This first chapter of the SAP CRM All-in-One Guide offers an introduction to SAP CRM terms and news. Start here if you are just beginning your research on SAP CRM or if you need to get up to speed with recent market news and where SAP fits into the big picture.
SAP terms and definitions:
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application service provider (ASP)
(presented by SearchSOA.com)
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SMB (small and medium-sized business or small and midsized business)
(presented by SearchCIO-Midmarket.com)
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SAP CRM news:
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SAP to add enterprise search with Project Argo
01 Jun 2006
Article - The beta release of Argo, SAP's enterprise search capabilities in NetWeaver will be extended to various search channels, including desktop widgets, browsers and mobile devices.
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Oracle and SAP's vertical CRM battle a narrow one
19 Oct 2006
Article - The fight for vertical CRM expertise rages on, but SAP and Siebel are going mostly against best-of-breed and homegrown tools, not each other, with some important exceptions.
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SAP could expand on-demand with mySAP All-in-one suite
20 Apr 2006
Article - SAP CEO Henning Kagermann said the company could transform its All-in-one software for midmarket customers into an on-demand offering.