Microsoft CRM evaluation

Evaluating Microsoft CRM for an SMB

Ask the Expert -  Jim Berkowitz, SearchCRM.com's midmarket expert, discusses pros and cons of Microsoft CRM for an SMB in this expert tip.

How does Microsoft stack up against its competition in the CRM SMB market?

Ask the Expert -  As a newcomer to the CRM market, Microsoft has strong competitors in the midmarket, but Dynamics CRM has a lot of unique assets, says Richard Smith in this expert tip. Learn more details about how Microsoft competes in the SMB market here.

Microsoft to SAP: My dog food is better than yours

21 Jun 2006

Column -  SAP customers can expect to see more and more sales calls from Dynamics about which brand of dog food they should be feeding their subsidiaries.

CRM consolidation leaves midmarket users wary

09 Aug 2006

Article -  A recent Gartner research note offers midmarket CRM customers some advice on how to navigate the shifting CRM landscape amidst market consolidation.

Interest in Microsoft CRM spikes, but on-demand will wait

11 Jan 2006

Article -  While the new version of Microsoft's CRM 3.0 application has been welcomed by many, those interested in a multi-tenant model will have to wait for the next release.

Microsoft's Ballmer defends his decision to spend

01 Jun 2006

Article -  Microsoft is investing a barrel of cash on as many as 70 technologies over the next 10 years. CEO Ballmer won't say how he'll spend the dough, but he defended the company's decision to do so.