All-in-One Guides:CRM upgrade guide
How to upgrade CRM: Tips and best practices
Expert advice for a Siebel upgrade
-
Podcast: Brad Tsai on Siebel CRM software upgrades
14 Aug 2007
News - Brad Tsai, vice president and head of USA delivery for HiSoft Corporation, offers advice and best practices for a Siebel CRM upgrade in this podcast, including what to look for in upgraded software, systems integration, upgrade functionality and support...
-
Siebel CRM projects: Choosing a consultant
Tip - Evaluating and selecting an implementation partner for your Siebel CRM project requires forethought. Several experts offer some hands-on advice about what to look for in a partner.
-
CRM for the midmarket: Siebel CRM Professional or SAP Business One?
Ask the Expert - Learn the strengths and weaknesses of Siebel CRM Professional and SAP Business One in this expert response.
-
Rules of Siebel call center implementation: Test, test ... and test
Tip - There are a variety of ways a Siebel call center implementation can go awry. Experts advise scheduling time for performance and functional testing before the "go live" date.
-
Should we upgrade Siebel, phase it out or migrate to SAP?
Ask the Expert - It makes sense to use a CRM package that's compatible with the back-end ERP package, says SAP CRM expert Srini Katta. But there are some factors to consider. Read more in this expert tip.
-
Is a Siebel upgrade worth the money?
Ask the Expert - If you're considering an upgrade of Siebel CRM, read this tip from William Band, including budgeting costs for Siebel CRM and how to build a business case for upper management.
-
Does Siebel CRM software offer too much functionality for a small business?
Ask the Expert - The bells and whistles of Siebel CRM seem impressive, but will a small business end up paying for lots of unused functions? Read expert Bill Band's advice here.
-
Disney details its CRM upgrade to Siebel 8.0
20 Nov 2007
Article - Walt Disney Parks and Resorts is one of the earliest companies to make the move to Siebel 8.0. Its IT recommends going slow.
CRM Solutions manage sales and marketing campaigns easily with integrated customer relationship management.
CRM Solution Resource offering essential research by professionals to help you choose the right solution.