All-in-One Guides:CRM upgrade guide
Getting CRM post-upgrade support
Siebel support
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From Siebel to SAP with SAP's Safe Passage program
Ask the Expert - Srini Katta, SAP CRM expert, provides details on SAP's Safe Passage program, including information on Siebel support, in this expert tip.
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Oracle acquisition predictions, Siebel support for 2007
Ask the Expert - Oracle may make further acquisitions in the CRM space, says William Band in this expert tip.
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SAP extends CRM support to Siebel apps
15 May 2006
Article - With the help of its subsidiary TomorrowNow, SAP is looking to tempt more customers away from Oracle by extending its Safe Passage program to include third-party support to Siebel customers.
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Should Siebel customers expect a hike in CRM support costs?
21 Feb 2006
Article - Oracle boasts PeopleSoft and J.D. Edwards customers are happier with maintenance and support since it acquired them, but does their satisfaction have a hefty price tag? Siebel customers could soon find out.
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Will Oracle support Siebel and our homegrown database for long?
Ask the Expert - Is Oracle commited to Siebel support? Read William Band's take in this expert tip.
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Is Oracle support or third-party support the better choice?
Ask the Expert - One SearchCRM.com reader asks, "Do you think it is necessary to purchase premier support for Oracle products?" Read William Band's response here.
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