All-in-One Guides:CRM upgrade guide

Is it time for a CRM update?

Use the resources in this section to determine if now is the best time to update CRM in your organization. Learn how to complete a CRM audit to evaluate how well your current CRM software is meeting the needs of the business. Also read product-specific news and expert advice to help you decide if the time is right for a Siebel upgrade, a PeopleSoft upgrade or an SAP CRM upgrade.

Complete a CRM audit:

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  • Voices of CRM: Accenture's Saj Usman on CRM upgrades

    02 Oct 2007

    News -  In this podcast Usman shares how to best determine whether the time is right for a CRM upgrade based on people, business and system requirements.

  • Five ways to get the most from your CRM system

    17 Jul 2007

    Article -  Time and again, these five steps are cited as the way to best ensure CRM success.

  • Auditing your CRM software

    Chapter Download Library -  This chapter gives decision-makers practical insight for planning, designing, and deploying CRM systems that deliver on their promises -- and for avoiding the pitfalls that cause so many CRM implementations to fail. You'll find ways to audit your CRM...

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PeopleSoft upgrade - Is the time right?:

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SAP CRM upgrade - Is the time right?:

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  • SAP could expand on-demand with mySAP All-in-one suite

    20 Apr 2006

    Article -  SAP CEO Henning Kagermann said the company could transform its All-in-one software for midmarket customers into an on-demand offering.

  • SAP vs. Oracle: Users speak out

    07 Mar 2006

    Article -  As the battle for business applications supremacy heats up, Oracle users are standing by Larry Ellison and Fusion while SAP customers say NetWeaver will lead the way to victory.

  • SAP launches on-demand CRM

    03 Feb 2006

    Article -  SAP announced its CRM on-demand offering, targeting many of its own customers in the upper midmarket with a subscription-based model that integrates into SAP back end systems.

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Siebel upgrade - Is the time right?:

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