CRM Is it time for a CRM update?:

Is it time for a CRM update?

Use the resources in this section to determine if now is the best time to update CRM in your organization. Learn how to complete a CRM audit to evaluate how well your current CRM software is meeting the needs of the business. Also read product-specific news and expert advice to help you decide if the time is right for a Siebel upgrade, a PeopleSoft upgrade or an SAP CRM upgrade.

Complete a CRM audit:

1 - 3 of 9
  • Voices of CRM: Accenture's Saj Usman on CRM upgrades

    02 Oct 2007

    News -  In this podcast Usman shares how to best determine whether the time is right for a CRM upgrade based on people, business and system requirements.

  • Five ways to get the most from your CRM system

    17 Jul 2007

    Article -  Time and again, these five steps are cited as the way to best ensure CRM success.

  • Auditing your CRM software

    Chapter Download Library -  This chapter gives decision-makers practical insight for planning, designing, and deploying CRM systems that deliver on their promises -- and for avoiding the pitfalls that cause so many CRM implementations to fail. You'll find ways to audit your CRM...

VIEW ALL IN THIS CATEGORY

PeopleSoft upgrade - Is the time right?:

1 - 3 of 8

VIEW ALL IN THIS CATEGORY

SAP CRM upgrade - Is the time right?:

1 - 3 of 13
  • SAP could expand on-demand with mySAP All-in-one suite

    20 Apr 2006

    Article -  SAP CEO Henning Kagermann said the company could transform its All-in-one software for midmarket customers into an on-demand offering.

  • SAP launches on-demand CRM

    03 Feb 2006

    Article -  SAP announced its CRM on-demand offering, targeting many of its own customers in the upper midmarket with a subscription-based model that integrates into SAP back end systems.

  • SAP seeks to shed "ugly" label with CRM 2007

    04 Dec 2007

    Article -  SAP has revamped its user interface with its latest CRM release as it tries to keep up with Microsoft and Salesforce.com in the usability race.

VIEW ALL IN THIS CATEGORY

Siebel upgrade - Is the time right?:

1 - 3 of 18

VIEW ALL IN THIS CATEGORY