CRM Is it time for a CRM update?:
Is it time for a CRM update?
Use the resources in this section to determine if now is the best time to update CRM in your organization. Learn how to complete a CRM audit to evaluate how well your current CRM software is meeting the needs of the business. Also read product-specific news and expert advice to help you decide if the time is right for a Siebel upgrade, a PeopleSoft upgrade or an SAP CRM upgrade.
Complete a CRM audit:
1 - 3 of 9-
Voices of CRM: Accenture's Saj Usman on CRM upgrades
02 Oct 2007
News - In this podcast Usman shares how to best determine whether the time is right for a CRM upgrade based on people, business and system requirements.
-
Five ways to get the most from your CRM system
17 Jul 2007
Article - Time and again, these five steps are cited as the way to best ensure CRM success.
-
Chapter Download Library - This chapter gives decision-makers practical insight for planning, designing, and deploying CRM systems that deliver on their promises -- and for avoiding the pitfalls that cause so many CRM implementations to fail. You'll find ways to audit your CRM...
PeopleSoft upgrade - Is the time right?:
1 - 3 of 8-
Wait and see time for PeopleSoft users
26 Jan 2005
Article - With Oracle promising support until 2013, PeopleSoft customers can take their time in deciding whether to stay, move to Oracle or go to a new vendor entirely.
-
How will Oracle Fusion bring together Oracle CRM, Siebel CRM and PeopleSoft CRM?
Ask the Expert - Oracle's Fusion project can be confusing. Bill Band answers a question concerning what products and functionality will be maintained moving forward in this expert tip.
-
PeopleSoft users to Siebel users: 'Relax'
(presented by SearchOracle.com)
| 22 Sep 2005
Article - PeopleSoft users can relate to the fears of Siebel users, following Oracle's acquisition announcement. Their advice is not to panic -- but make sure to push for information.
SAP CRM upgrade - Is the time right?:
1 - 3 of 13-
SAP could expand on-demand with mySAP All-in-one suite
20 Apr 2006
Article - SAP CEO Henning Kagermann said the company could transform its All-in-one software for midmarket customers into an on-demand offering.
-
03 Feb 2006
Article - SAP announced its CRM on-demand offering, targeting many of its own customers in the upper midmarket with a subscription-based model that integrates into SAP back end systems.
-
SAP seeks to shed "ugly" label with CRM 2007
04 Dec 2007
Article - SAP has revamped its user interface with its latest CRM release as it tries to keep up with Microsoft and Salesforce.com in the usability race.
Siebel upgrade - Is the time right?:
1 - 3 of 18-
Siebel: Analytics held key to future
19 Oct 2005
Article - Siebel's CEO had hoped to bring the company back to dominance on the strength of its analytics. With the pending Oracle acquisition, others hope it survives.
-
CRM application upgrade decision checklist based on business needs
Ask the Expert - Learn how a decision checklist can help you decide if a CRM upgrade meets your business needs.
-
How will Oracle Fusion bring together Oracle CRM, Siebel CRM and PeopleSoft CRM?
Ask the Expert - Oracle's Fusion project can be confusing. Bill Band answers a question concerning what products and functionality will be maintained moving forward in this expert tip.